The Pepwave Balance 310 5G Primecare is a powerhouse for remote office and branch office connectivity. Easily able to handle 100-250 users, this router has a 1GB router throughput for today's fastest wired connections and pairs a 5G CAT-20 Cellular modem and a second Cat-12 Cellular Modem for truly unbreakable connectivity. The Balance 310 5G has 5 GB LAN ports, 1GB WAN Port, 2 SFP ports and a USB port with support for a 3rd cellular modem with Pepwaves Max Adapter USB modems.
Dual Modem Device
The mobile router listed on this page is equipped with two embedded cellular modems. This will allow you to utilize two cellular connections at the same time, providing advanced traffic routing and load balancing capabilities as well as near-instant failover from one provider to another. Internet traffic can be routed in a variety of ways using Peplink's proprietary Outbound Policy Management Algorithms. Dual modem devices may be capable of utilizing SpeedFusion technology also known as "WAN bonding" which may require separate licensing. See SpeedFusion section below.
The mobile router is equipped with one or more 5G / Category 20 cellular modems with a maximum download speed of 4Gbps and a maximum upload speed of 700Mbps (typical speeds range from 10-350mbps depending on cellular network conditions and coverage). The category of the modem impacts the maximum upload and download speed of the device and what cellular bands or "channels" the device can connect to. Cellular bands act similarly to "channels" on television, each cellular provider broadcasts on specific bands. 5G modems include Bands specific to 5G service and also work on 4G Bands as well. 5G modems have the broadest Band support available today. This includes access to Band 14, and TMobile's Band 71 as well as 5G bands like n71 and n41 and more. For a complete list of bands supported, click the documentation tab for detailed specifications.
5G modems are cutting edge but that performance comes at a price as upgraded processors are needed and the technology is very new. 5G modems are very popular with customers that need the fastest possible speeds for large file downloads or uploads or who require access to secondary Bands to improve performance on a particular cellular carrier but don't mind occasional disconnects that can happen with any single modem device. For customers who require "mission-critical" internet stability, we recommend going with a dual-modem device. 5G modems require 5G data plans to connect at 5G speeds and are not compatible with all data plans. Data plans listed on this page are supported.
The device listed on this page is licensed for SpeedFusion access. SpeedFusion is Peplink's proprietary WAN bonding solution that can bond multiple internet connections together into a single, more resilient connection for added connection reliability. SpeedFusion-capable devices create a VPN tunnel that allows multiple internet connections to act as a single connection. SpeedFusion supports WAN-Smoothing, a technology that helps to prevent packet loss which is typically the cause for unstable internet connections. In order to utilize SpeedFusion you must either host your own SpeedFusion instance at a secondary location/datacenter or use Peplink's SpeedFusion Cloud service which is available for an additional monthly subscription fee. This device includes data allotment for SpeedFusion cloud transfer at up to 100Mbps per second (The amount of data will change based on the hardware). For more information on SpeedFusion and SpeedFusion cloud don't hesitate to get in touch with us below.
This device is FirstNet Ready! FirstNet is the nationwide public safety communications platform dedicated to America's first responders. Being built with AT&T, in public-private partnership with the FirstNet Authority, FirstNet utilizes Band-14, which is reserved for public safety but is also being marketed as available to the public for additional bandwidth capacity. In testing Band-14 has been made available during non-emergency situations to the public to provide additional bandwidth and coverages to customers who have a modem that supports FirstNet's Band-14. Not all modems that support Band-14 are "FirstNet Certified" however they typically can connect to Band-14 in most areas. Information on FirstNet certifications can be found on Specification sheets located on the Documentation Tab. Additional information about FirstNet's use and technology can be found in this article from our friends at the RV Mobile Internet Resource Center.
Band 71 Ready
This device supports Band 71. Band 71 is T-Mobile's rural cellular band that operates on 600mhz which provides significant increases in coverage on the T-Mobile network for customers traveling outside of urban areas. 5G ready devices that support Band 71 typically also support Band 71n which is the 5G band for T-Mobile. Note that not all devices are 5G devices so check the listing above but with or without 5G you will still achieve increased coverage on the T-Mobile network with any device that supports Band 71. For more information about Band 71, check out the Band 71 Guide from our friends at the Mobile Internet Resource Center.
PrimeCare & PrimeCare+
This is a PrimeCare device. PrimeCare includes a factory replacement warranty, centralized cloud management, and SpeedFusion licenses for WAN Bonding functionality. PrimeCare devices include 1 Year of PrimeCare with your purchase. Update to PrimeCare+ to upgrade from business hour support with the manufacturer to 24/7 email based support with the manufacturer. PrimeCare+ customers are eligible for Advanced Hardware Replacement from the manufacturer. Once your RMA is approved a new device will be sent to you before the defective device is returned ensuring customers are not left without a device during the warranty replacement. PrimeCare+ is provided by the manufacturer, not by MobileMustHave. For additional information our partners at the Mobile Internet Resource Center have put together a detailed guide.
Licensing PrimeCare and Primecare+ beyond year one can be purchased at the time of purchase or after the fact. Basic functionality will remain if PrimeCare expires. Factory Warranty, InControl Cloud Management and SpeedFusion will stop functioning until the PrimeCare license is renewed. Warranty and license purchases are non-refundable due to manufacturer policies.
Looking for the full specifications on this product? Not to worry, they are located above under the "Documentation" Tab just above by the product description.
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