MobileCare - Per Incident Technical Support for Mobile Internet

MobileCare - Per Incident Technical Support for Mobile Internet

Regular price$249.00
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Part Number: MC-Per-Incident-Support


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Description:  Per-Incident Technical Support Service for Mobile Internet Solutions

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  • Description
Up against a particularly tricky issue, tried the forums and how-to instructions and feel like its time to call in the experts. With MobileCare Per-Incident Support work with a IT professional with a minimum of 10 years of IT Industry experience to help solve your issue. 
With you purchase of MobileCare - Per-Incident Support get the following:
  • Priority Assistance from a Level 3 Networking Engineer Via Email & Chat To Solve Your Issue *
  • Up to 90 minutes of telephone based technical support included with your incident**
  • Unlimited Chat/e-mail based support to continue following up on your issue
  • Satisfaction Guaranteed - If you aren't satisfied with the service receive a full refund
* Per-incident support is available to solve a single reported issue. Issues are defined at the beginning of the support incident and our team will work with you to resolve that issue to your satisfaction. Additional support incidents can be purchased for additional issues if necessary. 
**Phone support provided Monday Thru Friday From 9AM to 6PM, calls are scheduled between you technician at mutually agreed time within 24 hours of request. 
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