We are thankful for everyone who chooses to work and buy with us as a small business. It has been easy for us to continue what we do during COVID-19 as we are an e-commerce website and mostly remote already.
We have been working with our warehouse to ensure the safety of staff and customers. For the most part, operations have been normal even with these new precautions in place. As the world has transitioned to a work-from-home workforce, we have had a surge in orders which has caused some stock shortages. (not anything like the toilet paper one though!)
With the world and many economies seeing a massive transformation, we at Mobile Must Have are starting to see the effects. We are working with our distributors, manufacturers and shipping partners to minimize this effect, but this is causing a delay in some products in our store.
Each product page is updated with the latest information on shipping dates. In most cases, they will say pre-order and a date we expect to have them from the manufacturers. Please note, orders are still being placed, and some orders are being filled as stock is received. Placing an order now for any pre-order will hold your place in line as stock is filled. And of course as always, you can cancel your order at anytime before it ships if a delay caused by the manufacturer wont work for your circumstances.
UPS, Fedex and USPS are also feeling the affects of COVID. 2 Day shipping for example, might take more than 2 days. This is outside of our control but we will do everything we can to work with the shippers to keep you updated on arrival dates. If you can, plan for a couple extra days of travel time to ensure your package arrives at your current location.
Please feel free to message us on the chat below to the right (through Facebook messenger), or email us directly at firstname.lastname@example.org and we will try to respond the same day during business hours (9am to 6pm eastern Mon-Sat).