Part Number: mobilecare-config
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Description: Instructor Led Training & Setup of Your New Mobile Internet Solution by MMH
Mobilecare - Router Remote Setup and Device Configuration
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The MobileMustHave Team has 50+ years of combined expertise in networking and Information Technology. We are RVers too, and we put each product we sell through rigorous testing in our own RV.
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Add an option to not restrict local changes by owner thru retaining Incontrol. Tested with setting timezone to CTS which then changed back to EST from Incontrol. Resolved by support to enable moving back to my userid on Incontrol. Change to CST then stayed.
I tried to set up this router to get it online for the tech support to configure. They couldn't help me to get InControl separated from the router. As oif now I cannot log in to it as admin. Still need help, a lot of help BTW InControl from the iPhone is decided broken. It forces you to do too many things through it. Its really depressing here right now.
Thanks for taking the time to provide us with some feedback on your experience with our Mobilecare service. Our support team has reached out to you via email to assist you with your problem, but they cannot remove you from InControl because you're not in our InControl group. Only the registered party can remove themselves from InControl, so you'll need to do that in order for us to complete your router setup. Please contact Peplink if you need assistance removing yourself from InControl. Once that is completed, notify our Support team (on your support ticket) so that they can complete your router setup.
Not only did MMH configure my router they worked with me to improve speed. I only wish I knew before I bought the Mini MAX BR1 router that using it with the Starlink Gen 3 greatly reduces the speed of Starlink.