Mobilecare - Router Remote Setup and Device Configuration

Mobilecare - Router Remote Setup and Device Configuration

4.0
Rated 4.0 out of 5 stars
7 Reviews
Regular price $99.00 Sale price$79.00 Save 20%
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Part Number: mobilecare-config

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Shipping:  Free Shipping on orders over $199

Description:  Instructor Led Training & Setup of Your New Mobile Internet Solution by MMH


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  • Description
Looking for assistance getting your new MMH mobile internet solution setup? If so then MobileCare Setup and Instructor-Led Training is for you. 
 
With your purchase of MobileCare - Instructor-Led Training You will Receive the Following: 
  • Remote Configuration & Customization of Your New Mobile Router Within 48 Hours of Arrival*
  • Remote setup of Initial Wireless SSID for 2G and 5G networks
  • Remote setup of Isolated Guest Network with Separate Password for Temporary Users
  • SIM card troubleshooting and cellular activation support
  • Pre-recorded training video teaching you the basics of managing the device that you can watch at your pace and re-watch as necessary. 
  • Instructor-Led Live Questions/Answers session via Live Zoom Training (group sessions are scheduled twice a week).
  • Have additional questions? Attend an additional session with your lifetime pass to attend future sessions.
* In order for our team to remotely configure your device, your device must be under an active warranty or primecare subscription. You must also have a compatible mobile internet data plan from Verizon, AT&T, T-Mobile, Sprint, or another compatible data carrier. 

 

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4.0
Rated 4.0 out of 5 stars
Based on 7 reviews
Total 5 star reviews: 5 Total 4 star reviews: 0 Total 3 star reviews: 0 Total 2 star reviews: 1 Total 1 star reviews: 1
71%would recommend this product
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7 reviews
  • Peter B.
    Verified Buyer
    Mobilecare - Router Remote Setup and Device Configuration
    Reviewing
    Mobilecare - Router Remote Setup and Device Configuration
    I do not recommend this product
    Rated 1 out of 5 stars
    5 days ago
    Never happened. Need separation of InControl from router. Don't know how. Router still unreliable.

    I tried to set up this router to get it online for the tech support to configure. They couldn't help me to get InControl separated from the router. As oif now I cannot log in to it as admin. Still need help, a lot of help BTW InControl from the iPhone is decided broken. It forces you to do too many things through it. Its really depressing here right now.

    M Profile picture for MobileMustHave.com
    MobileMustHave.com
    21 seconds ago

    Thanks for taking the time to provide us with some feedback on your experience with our Mobilecare service. Our support team has reached out to you via email to assist you with your problem, but they cannot remove you from InControl because you're not in our InControl group. Only the registered party can remove themselves from InControl, so you'll need to do that in order for us to complete your router setup. Please contact Peplink if you need assistance removing yourself from InControl. Once that is completed, notify our Support team (on your support ticket) so that they can complete your router setup.

  • Chris A.
    Verified Buyer
    Mobilecare - Router Remote Setup and Device Configuration
    Reviewing
    Mobilecare - Router Remote Setup and Device Configuration
    I recommend this product
    Rated 5 out of 5 stars
    1 month ago
    Above and beyond.

    Not only did MMH configure my router they worked with me to improve speed. I only wish I knew before I bought the Mini MAX BR1 router that using it with the Starlink Gen 3 greatly reduces the speed of Starlink.

  • Eric M.
    Verified Buyer
    Mobilecare - Router Remote Setup and Device Configuration
    Reviewing
    Mobilecare - Router Remote Setup and Device Configuration
    I do not recommend this product
    Rated 2 out of 5 stars
    1 month ago
    Unsettled

    Mobile remote router set up is the only way to go for us neophytes. If it wasn’t for this service I’d still be setting it up. Unfortunately there is not any cell service here so service was set up to a local 2.5 WiFi at this campground and when the WiFi is down the Pepwave is down.

    M Profile picture for MobileMustHave.com
    MobileMustHave.com
    1 month ago

    Thanks for taking the time to provide us with some feedback on your experience. I'm glad to hear that the Mobilecare service worked out for you (that's why we have it). We generally recommend that customers set up their new router in an area that has access to a reliable internet connection, so that we can help you ensure that everything is configured correctly before you hit the road. That being said, our Support Team is here to help if you ever run into any connection issues while you're traveling. Don't hesitate to reach out if you need us!

  • Stephen K B.
    Verified Buyer
    Mobilecare - Router Remote Setup and Device Configuration
    Reviewing
    Mobilecare - Router Remote Setup and Device Configuration
    I recommend this product
    Rated 5 out of 5 stars
    2 months ago
    MMH Balance 20X setup

    Add an option to not restrict local changes by owner thru retaining Incontrol. Tested with setting timezone to CTS which then changed back to EST from Incontrol. Resolved by support to enable moving back to my userid on Incontrol. Change to CST then stayed.

  • steven s.
    Flag of United States
    Verified Buyer
    Mobilecare - Router Remote Setup and Device Configuration
    Reviewing
    Mobilecare - Router Remote Setup and Device Configuration
    I recommend this product
    Rated 5 out of 5 stars
    9 months ago
    Pepwave setup & configuration

    Was experiencing intermittent disconnections of various internet things. Was driving us crazy. Somedays it would be 10-12 times. Other days it wouldn't happen at all.

    Purchased MMH's Pepwave setup & configuration and... Walaa... Our mystery disconnection went away! :)

  • Kim P.
    Flag of United States
    Verified Buyer
    Mobilecare - Router Remote Setup and Device Configuration
    Reviewing
    Mobilecare - Router Remote Setup and Device Configuration
    I recommend this product
    Rated 5 out of 5 stars
    10 months ago
    great customer service

    Taylor was great at answering all my questions and providing friendly and accurate information!

  • Jene R.
    Flag of United States
    Verified Buyer
    Mobilecare - Router Remote Setup and Device Configuration
    Reviewing
    Mobilecare - Router Remote Setup and Device Configuration
    I recommend this product
    Rated 5 out of 5 stars
    11 months ago
    Working great

    Very good, stayed with it until all the kinks were solved. Thanks

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