Policies, Terms and Conditions
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of MobileMustHave.com., Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases unless the order is above $5,000USD in value. For larger orders we reserve the right to charge a 3% surcharge on credit card payments. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that MobileMustHave.com is not responsible for the operation of, or content located on or throughout any such site.
Multiple Product Orders
For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will be charged at the time of checkout for all items in an order. Items that cannot ship immediately will be placed on pre-order and you will be notified of any shipping delays or that the item is on pre-order before checkout. You may request a refund at anytime for a pre-order item but will loose your place in line for that item if your order is refunded. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. MobileMustHave.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. MobileMustHave.com reserves the right to make changes to this site and these conditions at any time.
Our store provides real-time inventory availability for items. Items out of stock will be listed as out of stock or available for pre-order if on-order with the manufacturer. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
We keep your personal information private and secure. When you make a purchase from MobileMustHave.com, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy On Other Websites
We will accept returns for 30 days from the date of purchase. If more than 30 days have gone by since your purchase, a refund may be granted on a case by case basis by emailing email@example.com however a 15% restocking fee will apply to items received in like new condition. To be eligible for a return, your item must be unused, uninstalled condition free of defects, marks or scratches. It must be in the same condition that you received it. It must also be in the original packaging and must be returned within an outer box. If items are received in used condition or with missing accessories, parts, packing materials or in non working condition then they will either be refused or a 30% restocking fee shall apply at our sole discretion. Items received subject to a 30% restocking fee or ineligible for return will be returned to the customer upon request. Do not affix shipping labels directly to the product box or the return will not be accepted.
Macerator and sanitation products are excluded from return once they have been installed. This is due to health and safety reasons. If you experience an issue with a macerator or sanitation product you are covered by the manufacturers warranty and they will work to resolve your issue within the warranty period. Livinlite.net will make reasonable efforts to assist in putting you in contact with the manufacturer and ensuring your issue is resolved. For additional questions please contact firstname.lastname@example.org
Special Order Items
Items listed as special order on our website such as custom cables or modems that we do not regularly stock are non-returnable or may be subject to a restocking fee. These terms will be listed on the item page for each item and can be reviewed prior to checkout. Items noted as special order are listed on the listing page as such. If you have any questions please contact us at email@example.com
To initiate a return email our customer service department at firstname.lastname@example.org with your order number and requested return including detailed on the items you wish to return. YOU WILL RECEIVE AN RMA AUTHORIZATION WITHIN 1-3 BUSINESS DAYS. DO NOT SEND YOUR PRODUCT BACK WITHOUT THIS AUTHORIZATION # OR YOUR REFUND WILL NOT BE PROCESSED. DO NOT SEND RETURNS TO AN ADDRESS FOUND ON OUR STORE AS THIS IS NOT OUR RETURN CENTER ADDRESS. WAIT FOR THE RMA INSTRUCTIONS EMAIL. If you have issues with the return process including if you did not receive an RMA # please email us at email@example.com and we will get your issue resolved.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once approved, we will notify you that your refund has been proceed. A credit will automatically be applied to your credit card or original method of payment. Credits usually appear within 5-10 business days based on your cardholder agreement.
To return your product, follow the instructions provided in the RMA approval email. Do not send items that you have not received a Return Merchandise Authorization Number (RMA) for. DO NOTE SEND RETURNS TO THE ADDRESS LISTED ON OUR WEBSITE AS THAT ADDRESS DOES NOT ACCEPT RETURNS. RETURN ADDRESS AND INSTRUCTIONS ARE INCLUDED WITH YOUR RMA #. See above on how to obtain an RMA. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time frame to receive your exchanged product may vary. If you are returning an item over $100, you should consider using a shipping service that offers tracking or purchasing shipping insurance. We offer no guarantees towards the receiving of your returned item.
Battle Born Batteries
Battle Born Batteries manages their own returns. View their return policy here. Warranty and returns are not handled by MobileMustHave.com but directly by the manufacturer.
Fire Fight Products
Please refer to Fire Fight Product's website for their own terms. A section has been included below for reference. Warranty and returns are not handled by MobileMustHave.com but directly by the manufacturer.
This warranty is in lieu of all other expressed or implied warranties.
Shipping Time -- Orders received by 2pm ET will ship same day. All other orders will ship next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
Free Shipping Policy
Free shipping is available for orders that exceed the total value eligibility threshold listed at MobileMustHave.com, typically $199.00. Free shipping is available in the contiguous lower 48 states only. Alaska and Hawaii are subject to shipping fees. Puerto Rico is not eligible for free shipping. Orders entitled to free shipping will ship via UPS Ground.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Oversized & Hazardous Items
Items considered oversized or containing hazardous materials by MobileMustHave.com may not eligible for free shipping or not available for upgraded complimentary 2-day shipping for members. Hazardous material items must ship UPS Ground or Freight due to shipping regulations.
Complimentary 2-Day Upgraded Shipping (Members Only)
Members may be entitled to upgraded 2 day shipping on select items. 2 day upgraded shipping is available for orders that would otherwise qualify for free shipping as outlined above in our "Free Shipping Policy" Section.
Shopping Cart Help
This online store is powered by Shopify. The Shopify ecommerce solution provides the means to power this MobileMustHave.com but is in no way responsible for the activities/content found within. All content found on this site; including products, web copy, promotions etc., is the sole property of MobileMustHave.com and has no direct ties to shopify as a company. If you have any questions about what appears inside this store, please contact us directly from our contact us page.
Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where MobileMustHave.com holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.
Limitation of Liability
- Any indirect, incidental, special, consequential, punitive or exemplary losses which may be incurred by you arising out of your use of, or inability to use, the Platform, products, or Services, including any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, or any loss of data suffered by you; or
- Any loss or damage which may be incurred by you as a result of: (i) any reliance placed by you on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between you and any advertiser or sponsor whose advertising appears on the Platform, products, or Services; (ii) any changes that ENTERGY GROUP, LLC DBA MOBILEMUSTHAVE.COM may make to the Platform, products, or Services, or for any permanent or temporary cessation in the provision of the Services (or any features within the Services); (iii) the deletion of, corruption of, unauthorized access to, or failure to store, any content and other communications data maintained or transmitted by or through your use of the Platform or the Services; (iv) the use of any products or services obtained on or through the Platform; or (v) any other matter relating to the Platform, Services, Platform Content, or Comments.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, MobileMustHave.com shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. MobileMustHave.com shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, MobileMustHave.com will issue a refund to your card in the amount of the incorrect price.